Sales Development Analyst

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<span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">MyStudio is a high-energy, forward-thinking company committed to creating an empowering workplace while delivering a best-in-class product and a supportive community for our customers.<br><br>We serve membership-based businesses—primarily in martial arts, fitness, and education—through powerful software and a dedicated team. Together, we help our customers grow their businesses, improve efficiency, and stay focused on what truly matters: making a lasting impact in their communities. Whether it's midnight sign-ups, events, or seamless payments, we're the behind-the-scenes magic that makes success happen 24/7.<br><br>We’re building a dedicated outbound support team to strengthen our go-to-market efforts. As a Sales Development Analyst, you will play a critical role in identifying and qualifying potential customers through research, territory mapping, data validation, mystery shopping, and structured outbound calls.</span></span><h3 style="line-height:1.38;margin-top:19px;margin-bottom:5px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">About the Role</span></span></span></span></span></span></span></h3><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">We’re building a dedicated outbound support team to strengthen our go-to-market efforts. As a </span></span></span></span></span><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Sales Development Analyst</span></span></span></span></span><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">, you will play a critical role in identifying and qualifying potential customers through research, territory mapping, data validation, mystery shopping, and structured outbound calls.</span></span></span></span></span></span></span></p><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">This is </span></span></span></span></span><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">not</span></span></span></span></span><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;"> a full SDR/BDR role — you will </span></span></span></span></span><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">not</span></span></span></span></span><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;"> be responsible for scheduling meetings or closing deals. Instead, you’ll support our sales team by ensuring they focus only on high-quality, well-researched opportunities.</span></span></span></span></span></span></span></p><p style="line-height:1.38;"></p><h3 style="line-height:1.38;margin-top:19px;margin-bottom:5px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Key Responsibilities</span></span></span></span></span></span></span></h3><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Lead Research & Data Management</span></span></span></span></span></span></span></p><ul><li style="list-style-type:disc;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Research and identify potential clients based on defined ICP criteria</span></span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Build and maintain accurate lead lists using multiple data sources</span></span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Validate and enrich CRM data (company size, location, decision-makers, contact info)</span></span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Conduct territory mapping and market segmentation</span></span></span></span></span></span></span></li></ul><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Mystery Shopping & Competitive Research</span></span></span></span></span></span></span></p><ul><li style="list-style-type:disc;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Perform mystery shopping to understand competitor positioning, pricing, and messaging</span></span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Document insights and share structured findings with Sales and Leadership</span></span></span></span></span></span></span><br> </li></ul><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Outbound Calling (Non-Appointment Setting)</span></span></span></span></span></span></span></p><ul><li style="list-style-type:disc;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Conduct structured outbound calls to:</span></span></span></span></span></span></span><br> <ul><li style="list-style-type:circle;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Verify company information</span></span></span></span></span></span></span></li><li style="list-style-type:circle;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Identify correct decision-makers</span></span></span></span></span></span></span></li><li style="list-style-type:circle;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Assess basic qualification criteria</span></span></span></span></span></span></span><br> </li></ul></li><li style="list-style-type:disc;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Log call outcomes clearly in the CRM</span></span></span></span></span></span></span><br> </li><li style="list-style-type:disc;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Follow approved scripts and compliance guidelines</span></span></span></span></span><br><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:italic;"><span style="text-decoration:none;">(No pitching, no demos, no appointment scheduling)</span></span></span></span></span></span></span><br> </li></ul><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Process & Reporting</span></span></span></span></span></span></span></p><ul><li style="list-style-type:disc;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Maintain clean documentation and activity tracking</span></span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Share insights and trends from research and calls</span></span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Continuously suggest improvements to data quality and outreach efficiency</span></span></span></span></span></span></span><br> </li></ul><p style="line-height:1.38;"></p><hr><h3 style="line-height:1.38;margin-top:19px;margin-bottom:5px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">What We’re Looking For</span></span></span></span></span></span></span></h3><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Must-Haves</span></span></span></span></span></span></span></p><ul><li style="list-style-type:disc;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">1–3 years of experience in:</span></span></span></span></span></span></span><ul><li style="list-style-type:circle;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Sales operations, lead research, market research, or outbound support</span></span></span></span></span></span></span></li></ul></li><li style="list-style-type:disc;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Strong spoken and written English</span></span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Comfortable making outbound calls (research/verification-focused)</span></span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">High attention to detail and data accuracy</span></span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Experience working with CRMs (HubSpot, Salesforce, or similar)</span></span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Ability to work independently in a remote environment</span></span></span></span></span></span></span><br> </li></ul><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Nice-to-Haves</span></span></span></span></span></span></span></p><ul><li style="list-style-type:disc;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Experience supporting US-based sales teams</span></span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Familiarity with data scraping tools or lead databases (Apollo, ZoomInfo, LinkedIn, etc.)</span></span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Background in SaaS, B2B, or outbound sales environments</span></span></span></span></span></span></span><br> </li></ul><p style="line-height:1.38;"></p><hr><h3 style="line-height:1.38;margin-top:19px;margin-bottom:5px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">What Success Looks Like</span></span></span></span></span></span></span></h3><ul><li style="list-style-type:disc;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Clean, accurate, and actionable lead data</span></span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Well-mapped territories with clear insights</span></span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Consistent call documentation and qualification notes</span></span></span></span></span></span></span></li></ul><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Sales team spending more time selling — not researching</span></span></span></span></span><br><br>Why Work For MyStudio?</span></span><ul><li><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">An opportunity to join a fast-growing, innovative tech company with startup energy</span></span></li><li><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">The chance to make a meaningful impact from day one</span></span></li><li><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">The ability to drive positive change in fitness, children’s education, and other membership-based industries doing admirable work</span></span></li><li><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">A competitive salary, commensurate with your experience</span></span></li></ul><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">A little more about us:<br>Founded in 2018 by martial arts studio owners, MyStudio was created to improve the experience of customers, staff, and vendors alike. Our platform helps business owners gain more free time, focus on what they love, and stay in tune with their business to make informed decisions. We built MyStudio to share these benefits with others, empowering companies to make a positive impact on their communities.</span></span><ul><li><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">We are trustworthy. We do what is right, even when no one is looking. We are genuine and honest.</span></span></li><li><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">We get stuff done. We are resourceful. We do what’s needed (ethically and morally) to find solutions and get results.</span></span></li><li><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">We produce high quality work. We take pride in excellence. We pay attention to the details, hold ourselves to high standards, and deliver work we’re proud of.</span></span></li><li><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">We are dependable. We are reliable. We follow through on our commitments, meet our deadlines, and ensure others can count on us.</span></span></li><li><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">We challenge the status quo. We resist complacency. We are always seeking ways to make things better.</span></span></li><li><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">We make a difference. We empower individuals and make a positive impact on the communities we serve. What we do helps to make people’s lives better and benefits society.</span></span></li></ul><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">Interested? Let's grow together.<br>Please read this posting carefully, visit our website (<a href="http://www.mystudio.io" target="_blank">www.mystudio.io</a>), learn about us, and then apply. We are excited to grow our team, so if you're a good fit, expect this process to move quickly. Our process typically includes:</span></span><ol><li><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">Initial conversation with our HR team</span></span></li><li><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">A virtual interview with your potential manager</span></span></li><li><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">A final interview with a case study presentation</span></span></li></ol><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">Please note this job description is not designed to cover a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities are subject to change.<br><i>MyStudio is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All offers of employment are contingent upon clear results of a thorough background check.</i></span></span><br> 

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...