Restaurant & Operations Manager

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Dave & Buster's is a leading restaurant and entertainment company known for combining a full-service dining experience with cutting-edge arcade games and interactive entertainment. Our venues are designed to deliver fun and memorable experiences for guests of all ages, blending the excitement of gaming with high-quality food and beverage service. As an industry leader, Dave & Buster's continuously innovates to maintain a dynamic and energetic atmosphere that appeals to families, groups of friends, and corporate events alike. With a commitment to exceptional customer service and operational excellence, our establishments are vibrant hubs where guests can enjoy great food, thrilling games, and engaging entertainment all under one roof. The Restaurant and Operations Manager at Dave & Buster's plays a crucial role in ensuring that our high-volume, fast-paced restaurant and entertainment venue operate smoothly and efficiently. This position requires a visionary leader who can inspire and guide a diverse team while managing day-to-day operations with a focus on guest satisfaction and business performance. The ideal candidate combines a passion for hospitality with strong managerial skills and the ability to foster a positive, inclusive culture among staff. Responsibilities range from overseeing talent management and training programs to controlling food and beverage costs, optimizing labor efficiency, and maintaining a safe, welcoming environment for guests and team members. This role demands physical and mental stamina to thrive in a high-energy, loud setting with multiple distractions, reflecting the vibrant atmosphere of Dave & Buster's locations. The manager must be adaptable, ready to work flexible hours including evenings, weekends, and holidays to meet business needs. At its core, this role is about creating an unforgettable guest experience while achieving operational excellence and driving tangible business results. This position offers not just a job but a career path in a company renowned for its strong leadership framework and emphasis on employee growth, supported by competitive compensation and a comprehensive benefits package. Working at Dave & Buster's means joining a company that values its employees and provides robust opportunities for advancement in two well-known brands, Dave & Buster's and Main Event Entertainment. The company culture is engaging and fun, fostering teamwork and a shared commitment to excellence in everything we do. If you are driven by results, leadership, and the ability to make a positive impact in a dynamic and fast-paced environment, this role is the perfect opportunity to develop your career while contributing to an exciting entertainment dining concept.
  • Minimum two years of relevant leadership experience in the restaurant or hospitality industry
  • Exceptional communication skills
  • Skilled in financial management including cost control and labor optimization
  • Ability to inspire and guide teams
  • Flexibility to work evenings, weekends, and holidays
  • Physical and mental stamina
  • Must be at least 21 years of age
  • Comfortable working in a high-energy, loud environment

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