[Remote] Business Consultant (Monday.com & Atlassian)

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Note: The job is a remote job and is open to candidates in USA. Adaptavist is a global family of companies focused on enhancing teamwork, technology, and processes for businesses. The Technical Consultant role involves maximizing client value from monday.com and Atlassian products through discovery, solution design, implementation, and client engagement.


Responsibilities

  • Lead early-stage discovery workshops to surface client needs, pain points, and process gaps across monday.com and Atlassian environments
  • Conduct stakeholder interviews and requirements analysis to define clear, actionable problem statements
  • Collaborate with colleagues and clients to design creative, scalable solutions - recommending the right platform for the right use case
  • Help clients make informed build vs. configure vs. integrate decisions based on their specific constraints and maturity
  • Participate in internal knowledge-sharing, methodology development, and delivery improvement initiatives
  • Configure and implement monday.com solutions including boards, workflows, automations, dashboards, and integrations across monday Work Management, monday CRM, monday Dev, and monday Service
  • Deliver Atlassian implementations including installations, upgrades, migrations, and custom configuration for Jira, Confluence, Bitbucket, and associated tools
  • Build low/no-code integrations using IPaaS platforms such as Make.com and Zapier; develop scripted solutions using Groovy, Python, or REST APIs where appropriate
  • Apply change management practices to help clients adopt new workflows, govern their platforms effectively, and sustain improvements over time
  • Create measurable outcome frameworks so clients can track the before-and-after impact of implemented solutions
  • Produce thorough engagement documentation including solution design records, findings reports, and handoff materials
  • Provide training and enablement to stakeholders and end users across both platforms
  • Perform database administration, system administration (Linux/Windows), and application server configuration as needed for Atlassian environments
  • Engage early in the sales cycle to understand client challenges and shape solution approaches across monday.com and Atlassian offerings
  • Contribute to scoping, effort estimation, and proposal development for both platforms
  • Deliver compelling platform demos tailored to the stakeholder audience - from end users to executive sponsors
  • Act as a trusted advisor and primary point of contact on active engagements, maintaining professional and efficient communication throughout
  • Manage multiple concurrent projects and deliverables with strong personal organization and prioritization

Skills

  • Hands-on experience delivering monday.com professional services engagements for mid-market to enterprise clients
  • Working knowledge of the Atlassian product suite (Jira, Confluence, Bitbucket) in a consulting or technical delivery capacity
  • Experience with system integration and process automation using IPaaS tools (Make.com, Zapier) and/or REST APIs
  • Scripting experience in at least one language such as Groovy or Python
  • Familiarity with Agile, ITSM, ESM, and other enterprise IT practices
  • Experience managing change within a technical environment
  • Strong written and spoken English; proven ability to translate technical detail for non-technical audiences
  • Demonstrated experience presenting solutions and managing client relationships directly
  • Excellent organizational skills and the ability to manage a personal workload across multiple active engagements
  • Existing monday.com certifications
  • Self-starting, collaborative, and comfortable operating in a fast-paced remote environment
  • Experience with system administration (Linux/Windows) and database administration in the context of Atlassian environments
  • Readiness to specialize in one or more monday.com product lines - monday CRM, monday Dev, or monday Service
  • Familiarity with Atlassian Marketplace apps, plugin configuration, and scripting frameworks
  • Understanding of enterprise architecture, cloud and on-prem IT environments, and non-functional requirements (scalability, availability, security)
  • Experience contributing to technical proposals, SOWs, or consulting engagement reports
  • Familiarity with knowledge management platforms such as Confluence, Notion, or Coda; openness to adopting AI-driven workflow tools as the ecosystem evolves
  • Experience within a fast-paced professional services or consulting environment

Benefits

  • Very generous holiday (PTO) allowance
  • Flexible working hours
  • MacBooks to all employees
  • Additional support for fully remote workers to set up their home offices
  • 26 weeks of fully paid leave for birthing parents
  • 13 weeks for non-birthing parents
  • Extended leave for adoption, IVF, surrogacy, elective egg freezing, and women's health needs such as menopause, menstruation, endometriosis, and PCOS

Company Overview

  • Adaptavist provides professional services, managed services, and add-on products for the Atlassian suite. It was founded in 2005, and is headquartered in London, England, GBR, with a workforce of 1001-5000 employees. Its website is http://www.adaptavist.com.

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