Part-Time Remote Receptionist & Administrative Assistant

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We are hiring a reliable and detail-oriented receptionist to manage incoming calls and assist with administrative tasks. This is a remote position supporting daily operations and customer communication.

Schedule:
Tuesdays and Wednesdays, 9:00 AM – 5:00 PM (Central Time)

Pay:
$20–$22/hour depending on experience

Responsibilities:

  • Answer all incoming company phone calls in a professional and courteous manner
  • Respond to common customer questions clearly and accurately
  • Take and process payments over the phone
  • Provide basic troubleshooting assistance when needed
  • Take detailed messages and send them to the appropriate team member
  • Transfer calls to the correct person or department
  • Communicate internally and externally via email
  • Enter and transfer data from our bidding platform into spreadsheets
  • Maintain accuracy and consistency in all work

Requirements:

  • Prior experience in a receptionist, customer service, or administrative role
  • Clear and professional phone communication skills
  • Strong attention to detail
  • Comfortable working with spreadsheets and basic software systems
  • Must have a smartphone. You will install our company phone app (Podium) onto your phone which uses wifi only. Your personal number will not be used.
  • Ability to follow instructions and complete tasks accurately
  • Reliable internet connection and quiet work environment
  • Willingness to learn new systems

To Apply:

Please submit your resume along with a short written response (3–5 sentences each) to the following:

  • Describe your experience handling customer phone calls.
  • How do you ensure accuracy when entering or transferring data?
  • If a customer is frustrated, how would you handle the situation?

Applications that do not follow these instructions will not be considered.

Pay: $20.00 - $22.00 per hour

Benefits:

  • 401(k)

Application Question(s):

  • Are you available to work Tuesdays and Wednesdays from 9:00 AM – 5:00 PM Central Time?
  • Do you have at least 1 year of experience answering incoming customer phone calls in a professional setting?
  • Do you have a quiet, distraction-free workspace suitable for handling business phone calls?
  • Do you have a reliable high-speed internet connection?
  • Do you have a smartphone that you can use to install our company phone app? You will not use your personal number, but you will use your phone to access and work through our app.
  • How comfortable are you handling a high volume of incoming calls?

Options:
Very comfortable
Somewhat comfortable
Not comfortable

  • Multitasking ability

How comfortable are you managing phone calls while entering data into a system or spreadsheet?
Options:
Very comfortable
Somewhat comfortable
Not comfortable

  • Software experience

Which of the following have you used? (Select all that apply)
CRM software
Spreadsheets (Excel or Google Sheets)
Payment processing systems
None of the above

  • In 3–5 sentences, describe your experience answering customer phone calls and how you ensure a professional interaction.
  • If a customer calls in frustrated or upset, how would you handle the situation?
  • Describe how you ensure accuracy when entering or transferring data.

Work Location: Remote

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