Manager, Studio Operations

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<p>Join to apply for the <strong>Manager, Studio Operations</strong> role at <strong>Warner Bros. Discovery</strong></p><p>Join to apply for the <strong>Manager, Studio Operations</strong> role at <strong>Warner Bros. Discovery</strong></p><p><strong><em>Welcome to Warner Bros. Discovery… the stuff dreams are made of.</em></strong></p><p><strong>Who We Are…</strong></p><p>When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the <em>storytellers</em> bringing our characters to life, the<em> creators</em> bringing them to your living rooms and the <em>dreamers</em> creating what’s next…</p><p>From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.</p><p>Your Role</p><p>The Manager, Studio Operations will be assigned to multiple production clients and projects and will serve as the Studio’s point person for each client in all matters relating to the scheduling, occupancy, logistics and support of their assigned spaces. This position will primarily support physical production at our Burbank lots and could also be assigned several specialty projects including supporting</p><ul><li>Warner Bros. Studio Tour Hollywood - production, logistics, and events related to the Tour</li><li>Publicity – physical production, clearances, and location needs for shoots</li><li>WBD Corporate Events - logistics for Town Halls, events, investor days, large guest count meetings</li><li>WBSO Special Events – securing event locations, backlot availability, coordination and utilization of main lot spaces in conjunction with Production needs.</li></ul><p>Facilitates and ensures smooth execution of features, television, and commercial production, special events, WBSO projects and all other activities undertaken by the clients which utilize the Main Lot and/or Ranch sets, service departments and other related WBSO resources. The Manager will also support production office-based clients in office set ups, move outs, and ongoing office support including building maintenance and construction projects. The Manager also directly manages their assigned senior clerk and supports growth and development opportunities and manages their time.</p><p>Your Role Accountabilities</p><ul><li>Production requirements include securing availability of WBSO-provided locations and equipment as requested by clients; tech scouts/walk-throughs for future clients and/or to confirm plans for existing clients; parking needs; checking and confirming space conditions and readiness for incoming occupancy.Provide 24/7 on-call for stage and production office-based clients.Examples include:deciding when to contact WBD Security to open buildings, stages and other sensitive and secure areas; authority to enforce the production to adhere to WBSO policies and procedures; will be expected to diffuse any unpleasant interactions; must be available to decide & respond to short notice requests by tenants; will act as a 24/7 liaison w ith WBSO Safety, Security, Burbank Fire, and other departments to provide clients with proper guidance necessary to ensure compliance with safety measures; will also act as a 24/7 liaison with Studio’s Utility group for building emergencies; deciding to shut down a production, if the production is in violation of the noise ordinance . Schedule & delegate daily requirements for assigned projects to Studio Operations’ Senior Clerks.</li><li>Communication with various WBSO departments to ensure that clients’ direct interaction with departments is positive and meets with clients’ satisfaction.Includes making expenditures to correct safety and aesthetic concerns, or to mitigate more costly long-term damage, at the Manager’s discretion.</li><li>Assisting Studio Operations Managers, providing support to various project-specific tasks (scheduling of sets and offices, maintenance issues, parking allocation, coverage when on vacation, etc.)</li><li>Custody of interior and exterior spaces utilized by assigned projects.Responsible for reporting, receiving approval for and initiating repair and maintenance activity, as required.Responsible for ensuring the exteriorperimeters arealways kept clean and clear in compliance with WBSO and Burbank city fire-safety codes. Provides recommendations of both maintenance and capital improvement projects on production facilities.</li></ul><p>Qualifications & Experience</p><ul><li>Preferred 5 years in film/television production or production facility operations</li><li>Preferred 5 years in a supervisory or management role</li><li>Bachelor’s degree or equivalent work experience required</li><li>Enthusiasm for entertainment production and the myriad challenges it presents</li><li>Excellent oral and written communication skills</li><li>Ability to withstand and thrive in a high-volume, fast-paced workload and effectively balance expedient responses with good judgement</li><li>Overview to assess the requests/needs of a specific client with the big picture (i.e. needs of all clients as well as the company) and make decisions accordingly</li><li>High standards of detail and self-review to ensure accurate communication</li><li>Proficient with Microsoft Word, Excel, and Outlook programs</li><li>Must be able to quickly learn new software programs custom to Studio client support (e.g. Planon, Xytech MediaPulse)</li></ul><p><strong>How We Get Things Done…</strong></p><p>This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.</p><p><strong>Championing Inclusion at WBD</strong></p>Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.<p><p><strong><em>Welcome to Warner Bros. Discovery… the stuff dreams are made of.</em></strong></p><p><strong>Who We Are…</strong></p><p>When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the <em>storytellers</em> bringing our characters to life, the<em> creators</em> bringing them to your living rooms and the <em>dreamers</em> creating what’s next…</p><p>From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.</p><p>Your Role</p><p>The Manager, Studio Operations will be assigned to multiple production clients and projects and will serve as the Studio’s point person for each client in all matters relating to the scheduling, occupancy, logistics and support of their assigned spaces. This position will primarily support physical production at our Burbank lots and could also be assigned several specialty projects including supporting</p><ul><li>Warner Bros. Studio Tour Hollywood - production, logistics, and events related to the Tour</li><li>Publicity – physical production, clearances, and location needs for shoots</li><li>WBD Corporate Events - logistics for Town Halls, events, investor days, large guest count meetings</li><li>WBSO Special Events – securing event locations, backlot availability, coordination and utilization of main lot spaces in conjunction with Production needs.</li></ul><p>Facilitates and ensures smooth execution of features, television, and commercial production, special events, WBSO projects and all other activities undertaken by the clients which utilize the Main Lot and/or Ranch sets, service departments and other related WBSO resources. The Manager will also support production office-based clients in office set ups, move outs, and ongoing office support including building maintenance and construction projects. The Manager also directly manages their assigned senior clerk and supports growth and development opportunities and manages their time.</p><p>Your Role Accountabilities</p><ul><li>Production requirements include securing availability of WBSO-provided locations and equipment as requested by clients; tech scouts/walk-throughs for future clients and/or to confirm plans for existing clients; parking needs; checking and confirming space conditions and readiness for incoming occupancy.Provide 24/7 on-call for stage and production office-based clients.Examples include:deciding when to contact WBD Security to open buildings, stages and other sensitive and secure areas; authority to enforce the production to adhere to WBSO policies and procedures; will be expected to diffuse any unpleasant interactions; must be available to decide & respond to short notice requests by tenants; will act as a 24/7 liaison w ith WBSO Safety, Security, Burbank Fire, and other departments to provide clients with proper guidance necessary to ensure compliance with safety measures; will also act as a 24/7 liaison with Studio’s Utility group for building emergencies; deciding to shut down a production, if the production is in violation of the noise ordinance . Schedule & delegate daily requirements for assigned projects to Studio Operations’ Senior Clerks.</li><li>Communication with various WBSO departments to ensure that clients’ direct interaction with departments is positive and meets with clients’ satisfaction.Includes making expenditures to correct safety and aesthetic concerns, or to mitigate more costly long-term damage, at the Manager’s discretion.</li><li>Assisting Studio Operations Managers, providing support to various project-specific tasks (scheduling of sets and offices, maintenance issues, parking allocation, coverage when on vacation, etc.)</li><li>Custody of interior and exterior spaces utilized by assigned projects.Responsible for reporting, receiving approval for and initiating repair and maintenance activity, as required.Responsible for ensuring the exteriorperimeters arealways kept clean and clear in compliance with WBSO and Burbank city fire-safety codes. Provides recommendations of both maintenance and capital improvement projects on production facilities.</li></ul><p>Qualifications & Experience</p><ul><li>Preferred 5 years in film/television production or production facility operations</li><li>Preferred 5 years in a supervisory or management role</li><li>Bachelor’s degree or equivalent work experience required</li><li>Enthusiasm for entertainment production and the myriad challenges it presents</li><li>Excellent oral and written communication skills</li><li>Ability to withstand and thrive in a high-volume, fast-paced workload and effectively balance expedient responses with good judgement</li><li>Overview to assess the requests/needs of a specific client with the big picture (i.e. needs of all clients as well as the company) and make decisions accordingly</li><li>High standards of detail and self-review to ensure accurate communication</li><li>Proficient with Microsoft Word, Excel, and Outlook programs</li><li>Must be able to quickly learn new software programs custom to Studio client support (e.g. Planon, Xytech MediaPulse)</li></ul><p><strong>How We Get Things Done…</strong></p><p>This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.</p><p><strong>Championing Inclusion at WBD</strong></p>Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.<p>If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.</p></p><h2>Seniority level</h2><ul><li><h2>Seniority level</h2>Not Applicable</li></ul><h2>Employment type</h2><ul><li><h2>Employment type</h2>Full-time</li></ul><h2>Job function</h2><ul><li><h2>Job function</h2>Management and Manufacturing</li><li><h2>Industries</h2>Entertainment Providers</li></ul><p>Referrals increase your chances of interviewing at Warner Bros. 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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...