Manager, Professional Services

April 27, 2026

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<div><div>Please note that Insurity will only reach out to interview, make an offer of employment, or conduct onboarding activities for candidates who have applied through our careers site. When interviewing for a position, the candidate experience will include live interaction, such as a video or telephone call, with a Recruiter and/or company employee(s). We will never ask for any money or payments from applicants at any point in the recruitment process. Recruiters will only reach out from an insurity.com email address; no other email addresses will be used. Examples of fraudulent email addresses that have been used end with @insurityjobs.us. Be aware of suspicious recruitment activity. If you think you are a victim of an employment scam, you may contact your local law enforcement agency and/or visit the Federal Trade Commission website here: <a style="color: rgb(5,99,193);" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fconsumer.ftc.gov%2Farticles%2Fjob-scams&data=05%7C02%7CKerri.Korros%40insurity.com%7C2096ac8f2e494a59374908dd81bbcf9b%7Cfabd350d2c33442681c36091f41fed50%7C0%7C0%7C638809365850351682%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=%2Fmsvy3NJ9BJsunj3kB2FSIoJmNUQp6PC6ryPyuIblb0%3D&reserved=0">https://consumer.ftc.gov/articles/job-scams</a>. Who We AreInsurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed.We don’t just make bold promises—we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise.While our technology sets us apart, it’s our people who truly make the difference. At Insurity, you’ll collaborate with some of the most creative and knowledgeable minds in insurance tech—in a culture that fosters innovation, teamwork, and continuous learning. Our award-winning onboarding experience welcomes and supports you from the moment you accept our offer. Ready to grow your career with an industry leader? Apply today—we’re excited to welcome you. #UatInsurityInsurity’s Next Manager, Professional Services - Application DevelopmentThis role leads a team of developers delivering client-facing implementations of Insurity’s Sure Commercial platform, owning technical design, integrations, and development quality through go-live in a billable Professional Services model. The ideal candidate is a hands-on technical leader with deep experience in enterprise SaaS and system integrations who can guide teams through complex implementations, partner effectively with client stakeholders, and balance delivery quality, utilization, and continuous improvement of our development practices. What Our Manager, Professional Services – Application Development Will Do<ul style="margin: 0.0pt;padding-left: 0.0pt;"><li style="font-family: serif;font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;">Lead, coach, and mentor a high-performing, highly engaged team of individual contributors, typically performing similar functions </li><li style="font-family: serif;font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;">Interview, hire, onboard, and retain exceptional talent </li><li style="font-family: serif;font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;">Provide input to departmental goals and ensure goals are met </li><li style="font-family: serif;font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;">Adopt and reinforce company policies, processes, and programs </li><li style="font-family: serif;font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;">Lead team members using the company’s performance management and development process </li><li style="font-family: serif;font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;">Support a culture that emphasizes the strategy, guiding principles and core values </li><li style="font-family: serif;font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;">Communicate effectively & regularly with team members, peers, and leaders </li><li style="font-family: serif;font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;">Manage financial responsibilities and activities </li><li style="font-family: serif;font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;">Develop and maintain trusted customer relationships </li><li style="font-family: serif;font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;">Effectively engage with internal and external stakeholders</li><li style="font-family: serif;font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;">Drive utilization across team </li><li style="font-family: serif;font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;">Communicate financial and goal results, and KPIs to direct reports</li><li style="font-family: serif;font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;">Perform tasks as an individual contributor to support the team as needed </li></ul>Who We’re Looking For <ul style="margin: 0.0pt;padding-left: 0.0pt;"><li style="font-family: serif;font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;">5+ years of experience in software development, including 2+ years of team leadership or management experience </li><li style="font-family: serif;font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;">Experience supporting external, client-facing software implementations (SaaS and/or enterprise platforms preferred) in a Professional Services or consulting environment (billable/utilization model)</li><li style="font-family: serif;font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;">Strong understanding of object-oriented programming, system integrations (APIs, data interfaces), and common integration patterns</li><li style="font-family: serif;font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;">Ability to translate business and functional requirements into effective technical designs and implementation plans</li><li style="font-family: serif;font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;">Demonstrated experience driving code quality through reviews, testing practices, and use of modern SDLC/CI/CD tools </li><li style="font-family: serif;font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;">Proven ability to manage priorities and deliver in a fast-paced, multi-project environment</li><li style="font-family: serif;font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;">Bachelor’s degree in Computer Science, Engineering, or equivalent experience</li></ul>Nice to Have<ul style="margin: 0.0pt;padding-left: 0.0pt;"><li style="font-family: serif;font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;">Experience with enterprise SaaS platforms (e.g., PAS, ERP, CRM)</li><li style="font-family: serif;font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;">Background in Commercial Insurance or Policy Administration Systems</li><li style="font-family: serif;font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;">Familiarity with cloud environments (e.g., Azure)</li><li style="font-family: serif;font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;">Experience with proprietary or domain-specific platforms/languages</li><li style="font-family: serif;font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;">Agile or hybrid delivery experience</li><li style="font-family: serif;font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;">Experience working with offshore/distributed teams</li></ul> What’s In It For U Work Where You Thrive Find the work environment that supports your best—whether that’s remote, in-office, or hybrid—depending on your role and location. Our Flex First Workforce approach offers many fully remote opportunities, while some teams follow hybrid or in-office schedules to stay connected and collaborative.Take Time When You Need It We trust our team to manage their time with our Open PTO Policy, empowering you to recharge when it matters most.Benefits That Start on Day One Enjoy comprehensive health coverage and employer-matched retirement savings right from your first day—because we know how important these are to you.Living Our Values Every Day Our core values are more than words on a wall—they guide how we hire, grow, and retain the very best talent.Award-Winning Onboarding From your first day to your first anniversary, our onboarding program is designed to set you up for success and help you make an immediate impact.Grow Your Career from Within We believe in promoting from within. In fact, over 20% of our open roles are filled by internal candidates.Mentorship That Matters Our mentorship program connects you with experienced leaders who are committed to helping you grow both personally and professionally.Stay Connected with Coffee for Two Our unique internal networking program helps you build meaningful connections across teams and departments—one virtual coffee chat at a time.Keep Learning, Always Fuel your growth with full access to LinkedIn Learning and Kaplan—because continuous development is key to success.Invest in Your Future—And Your Family’s Through our partnership with the University of Arizona Global Campus, you and your family can access discounted tuition and pursue educational goals affordably.Earn When You Refer Love where you work? Invite others to join us! Our Employee Referral Bonus program rewards you for bringing great people on board. We have five Core Values at Insurity; one of which is to Act with Integrity. Providing pay transparency helps you make the best decision for you. We continuously analyze and update our salary ranges for our roles according to market trends to not only ensure our employees are paid fairly, but also help close gender, race, and disability wage gaps. Along with the benefits listed above, the career level salary range for this role is $80,000 to $166,000. We share a career level salary as a guideline; however, actual salary may vary based on your experience and qualifications. If your application advances, your recruiter will review these details with you during a video interview. Languages for Québec candidates: The knowledge of French is required for positions permanently located in Quebec. The English language is required for this position in order to communicate with clients, partners, and colleagues, who are strictly located outside of Québec. French-language training will be offered to candidates who do not have a good knowledge of French. Insurity is proud to be an Equal Opportunity Employer We are dedicated to creating an exceptional work environment for all our employees by extending a culture of diversity, equity, inclusion, and belonging into the very fabric of our organization. We embrace differences and diversity of identity, experience, and thought, and actively strive for inclusive behaviors across our company. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thank you for your interest in Insurity! Please understand that due to the volume of applicants we receive, only selected candidates will be contacted. #LI-Remote </div></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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