Field Service Engineer

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<p>As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p>Do you thrive when solving problems on your own or as part of a team? Do you enjoy travel, learning about new places, and meeting new people? Are you interested in becoming a skilled mobile service technician?</p><div><div><div><div><div><div><div><div><div><p></p><p>This opportunity reports into our Farmington, CT office and is offered as 100% remote. </p><p><b> </b></p><p><b><span>Your new role: TRUMPF Field Service Engineer</span></b></p><ul><li><p><span>Travel to install, services, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada and Mexico</span></p></li><li><p><span>Provide high-quality technical service to customers to ensure optimal sheet metal machine performance.</span></p></li><li><p><span>Document customer machine information and technical conditions and make improvement suggestions.</span></p></li><li><p><span>Train customers to operate and/or service machines to ensure maximum productivity.</span></p></li><li><p><span>Act as a TRUMPF Service ambassador and work directly with customers during installations and repairs to enable their business success.</span></p></li></ul><p><span> </span></p><p><b><span>Why TRUMPF is right for you</span></b></p><ul><li><p><span>At TRUMPF, you can develop your career by working on a wide range of innovative products across many exciting technologies.</span></p></li><li><p><span>You have the opportunity to continuously grow within your existing role and be rewarded for it.</span></p></li><li><p><span>We are an international company, offering employees opportunities in the U.S. and around the globe.</span></p></li><li><p><span>We are a family-owned business with a long-term strategy. We care about all the members of our team.</span></p></li></ul><p><span> </span></p><p><b><span>You should be</span></b></p><ul><li><p><span>Flexible, professional, curious, and bold!</span></p></li><li><p><span>A hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics.</span></p></li><li><p><span>Focused on customer service and quality.</span></p></li><li><p><span>Technologically savvy and experienced in software and file management.</span></p></li><li><p><span>Eager to travel 100%</span></p></li></ul><p><span> </span></p><p><b><span>In return we offer</span></b></p><ul><li><p><span>Competitive salary</span></p></li><li><p><span>A generous benefits package that includes medical, vision, dental, 401K plans, and parental leave</span></p></li><li><p><span>Opportunities to advance and further your career</span></p></li></ul></div></div></div></div></div></div></div></div></div><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left">TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at <span><a href="mailto:HRgeneral@us.trumpf.com" target="_blank" rel="noopener noreferrer"><span><span class="WKQ0"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">HRgeneral@us.trumpf.com</span></span></span></a></span>. This contact information is for accommodation requests only and can not be used to inquire about the status of application.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...