Field Applications Engineer

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<p style="text-align: center;"><span style="font-size: 12pt;"><strong><span style="font-family: Arial, sans-serif;">Field Applications Engineer</span></strong></span></p> <p><span style="font-size: 12pt; font-family: Arial, sans-serif;">Do you want to be part of an organization on the cutting edge of technology?</span></p> <p><span style="font-size: 12pt; font-family: Arial, sans-serif;">We're looking for talented people to join our motivated and friendly team. We have an open, collaborative, and flexible environment. You'll work alongside leading industry experts and take on challenging projects that bring tomorrow's electronics to life. <span style="color: black; background: white;">If you want to make a difference, are an effective communicator, love a good challenge, and easily embrace change, your next career adventure awaits!</span></span></p> <p><span style="font-size: 12pt; font-family: Arial, sans-serif;">RoBAT is a subsidiary of Mycronic, a global technology leader. While we are headquartered in the UK, RoBAT maintains a dedicated U.S. presence to support our growing North American customer base. We are a small, multi-disciplined, and dynamic team that designs and manufactures high-value robotic machines for testing printed circuit boards (PCBs). By joining our U.S. team, you become part of an innovative organization where your contributions truly make a difference. This is a hands-on role that offers a variety of challenges within a friendly, supportive team committed to quality and excellence. </span></p> <p><span style="font-size: 12pt; font-family: Arial, sans-serif;">RoBAT is firmly established as a leading company in a very specialized and niche marketplace. This is a unique opportunity to be part of a company at the forefront of industrial automation. If you're passionate about automation, thrive in a fast-paced environment, and want to contribute to the success of a cutting-edge company, we would love to hear from you</span></p> <p><span style="font-size: 12pt;"><strong><u><span style="font-family: Arial, sans-serif;">Position Overview</span></u></strong></span></p> <p><span style="font-size: 12pt; font-family: Arial, sans-serif;">Under the general direction of the Global Applications Manager, the Field Applications Engineer is responsible for serving as a high-level technical consultant to customers, ensuring full confidence in RoBAT's engineering expertise. As part of a specialized North American engineering team, this role provides advanced systems analysis, remote and on-site engineering support, and complex technical problem-solving for RoBAT systems. This role exercises discretion and independent judgment in the evaluation of system performance and interfaces closely with the New York engineering team on design-related machine issues.</span></p> <p><span style="font-size: 12pt;"><strong><u><span style="font-family: Arial, sans-serif;">Key Responsibilities</span></u></strong></span></p> <ul> <li style="line-height: 115%;"><span style="font-size: 12pt; line-height: 115%; font-family: Arial, sans-serif;">Engineers and manages the installation of a variety of RoBAT systems and leads the implementation of regular maintenance strategies at customer sites</span></li> <li style="line-height: 115%;"><span style="font-size: 12pt; line-height: 115%; font-family: Arial, sans-serif;">Provides specialized technical consultation and remote support, independently determining the necessary course of action for complex system failures</span></li> <li style="line-height: 115%;"><span style="font-size: 12pt; line-height: 115%; font-family: Arial, sans-serif;">Analyzes case data to identify trends and provides engineering reports for each on-site and remote support case</span></li> <li style="line-height: 115%;"><span style="font-size: 12pt; line-height: 115%; font-family: Arial, sans-serif;">Manages inventory strategies and forecasts spare parts requirements both on and off-site</span></li> <li style="line-height: 115%;"><span style="font-size: 12pt; line-height: 115%; font-family: Arial, sans-serif;">Develops and implements feedback to innovate processes and technical documentation</span></li> <li style="line-height: 115%;"><span style="font-size: 12pt; line-height: 115%; font-family: Arial, sans-serif;">Provides training and technical orientation to customer engineering teams on system architecture and operation</span></li> </ul> <p><span style="font-size: 12pt;"><strong><u><span style="font-family: Arial, sans-serif;">Location</span></u></strong></span></p> <p><span style="font-size: 12pt; font-family: Arial, sans-serif;">Remote, with moderate travel to customer sites and office locations.</span></p> <p><span style="font-size: 12pt; font-family: Arial, sans-serif;">Open to candidates in Yuma, Arizona or Calexico, California areas. </span></p> <p><span style="font-size: 12pt;"><strong><u><span style="font-family: Arial, sans-serif;">Compensation</span></u></strong></span></p> <p><span style="font-size: 12pt; font-family: Arial, sans-serif;">The expected salary range for this position is $74,000.00 - $84,000.00 per year, dependent on qualifications and experience.</span></p> <p><span style="font-size: 12pt;"><strong><u><span style="font-family: Arial, sans-serif;">Experience and Qualifications</span></u></strong></span></p> <ul> <li style="line-height: 115%;"><span style="font-size: 12pt; line-height: 115%; font-family: Arial, sans-serif;">Bachelor's Degree in Engineering, Computer Science, or Mathematics, or minimum of four (4) years of related experience in the Printed Circuit Board industry</span></li> <li style="line-height: 115%;"><span style="font-size: 12pt; line-height: 115%; font-family: Arial, sans-serif;">Proven ability to apply advanced engineering principles to troubleshoot and resolve high-level system malfunctions</span></li> <li style="line-height: 115%;"><span style="font-size: 12pt; line-height: 115%; font-family: Arial, sans-serif;">Ability to travel to/from Mexico and the U.S. on a regular basis; must posses a valid passport book or passport card</span></li> <li style="line-height: 115%;"><span style="font-size: 12pt; line-height: 115%; font-family: Arial, sans-serif;">Must posses a valid driver's license</span></li> <li style="line-height: 115%;"><span style="font-size: 12pt; line-height: 115%; font-family: Arial, sans-serif;">Ability to provide written and verbal communication clearly, professionally, and promptly</span></li> <li style="line-height: 115%;"><span style="font-size: 12pt; line-height: 115%; font-family: Arial, sans-serif;">Ability to work under pressure while maintaining composure and professionalism</span></li> <li style="line-height: 115%;"><span style="font-size: 12pt; line-height: 115%; font-family: Arial, sans-serif;">Advanced analytical troubleshooting ability and the capacity to make independent engineering decisions</span></li> <li style="line-height: 115%;"><span style="font-size: 12pt; line-height: 115%; font-family: Arial, sans-serif;">Ability to work independently with little supervision</span></li> <li style="line-height: 115%;"><span style="font-size: 12pt; line-height: 115%; font-family: Arial, sans-serif;">Experience in interacting with customers is preferred</span></li> <li style="line-height: 115%;"><span style="font-size: 12pt; line-height: 115%; font-family: Arial, sans-serif;">Ability to interpret and modify schematics and mechanical drawings is preferred</span></li> <li style="line-height: 115%;"><span style="font-size: 12pt; line-height: 115%; font-family: Arial, sans-serif;">Ability to communicate in Spanish is a plus</span></li> </ul> <p><span style="font-size: 12pt;"><strong><u><span style="font-family: Arial, sans-serif;">Working Conditions/Physical & Mental Demands</span></u></strong></span></p> <p><span style="font-size: 12pt; font-family: Arial, sans-serif;">The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</span></p> <p><span style="font-size: 12pt; font-family: Arial, sans-serif;">While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.</span></p> <p><span style="font-size: 12pt; font-family: Arial, sans-serif;">Standard office environment. Significant computer work should be expected.</span></p> <p><span style="font-size: 12pt; font-family: Arial, sans-serif;">Travel up-to 50%.</span></p> <p><span style="font-size: 12pt;"><strong><u><span style="font-family: Arial, sans-serif;">A Culture of Collaboration & Personal Growth</span></u></strong></span></p> <p><span style="font-size: 12pt; font-family: Arial, sans-serif;">At Mycronic, we love what we do, but most importantly who we do it with. Because to us the relationships we have with our customers and each other are the keys to success.</span></p> <p><span style="font-size: 12pt; font-family: Arial, sans-serif;">Take part in the excitement of working with innovative people and global businesses who are elevating today's standards in modern electronics. Share in the responsibility of bringing great ideas to life within an inclusive culture that not only promotes personal growth and embraces diversity but depends upon it.</span></p> <p><span style="font-size: 12pt; font-family: Arial, sans-serif;">Here you are expected to have a voice and will be encouraged to get involved. It's this very mindset that empowers our people to make a positive difference for a broad range of businesses, society and the planet – every day.</span></p> <p><span style="font-size: 12pt;"><em><span style="font-family: Arial, sans-serif;">Click to learn more about Mycronic and what it's like to work with us</span></em></span></p> <p><span style="font-size: 12pt;"><a href="https://www.mycronic.com/en/career/working-at-mycronic/"><em><span style="font-family: Arial, sans-serif;">https://www.mycronic.com/en/career/working-at-mycronic/</span></em></a></span></p> <p style="line-height: 107%;"><span style="font-size: 12pt;"><strong><u><span style="line-height: 107%; font-family: Arial, sans-serif; letter-spacing: -0.15pt;">Equal Opportunity Employer</span></u></strong><u></u></span></p> <p><span style="font-family: Arial, sans-serif; letter-spacing: -0.15pt; font-size: 12pt;">Mycronic is an equal opportunity employer committed to workplace diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.</span></p> <p><span style="font-size: 12pt; font-family: Arial, sans-serif; color: black; background: white;">For a company founded on passion, collaboration and outside-the-box thinking, there is no greater asset than a diverse workforce. It is the cornerstone of our global, internal culture, and we actively promote an inclusive and healthy work environment by embracing diversity and showing compassion for our colleagues. Not only does it fuel our innovation capabilities, but it also deepens our understanding of our customers as well as the different cultures in which we operate. We believe quite simply that diversity is our competitive edge.</span></p> <p> </p> <p> </p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...