Data Analyst I, Analytics Reporting (24 months fixed-term)

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<strong>Notice To Applicants<br><br></strong><em>We have seen a rise in recruitment scams. Please note that outreach from Khan Academy recruiters will only come from the </em><em>@khanacademy</em><em>.org domain. Our team does not use Gmail or other personal accounts for contacting potential candidates. Khan Academy will never solicit money, equipment fees, or sensitive financial information at any stage of the hiring process. We also do not work with external recruiting agencies, so outreach from headhunters presenting opportunities on behalf of Khan Academy is illegitimate. Please always check the email domain and cross-reference the position with the official Khan Academy Careers page to confirm an opening is valid.<br><br></em><strong>About Khan Academy<br><br></strong>Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.<br><br><strong>OUR COMMUNITY <br><br></strong>Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.<br><br><strong>THE ROLE<br><br></strong>Khan Academy is looking for a Data Analyst I (24 months fixed-term) to support high-visibility reporting and dashboarding across the organization. This role will be a key partner to senior leadership and the Philanthropy team, ensuring stakeholders and funders have timely, accurate, and well-explained metrics. We’re looking for someone who enjoys making data usable — clean definitions, consistent reporting, and clear visuals that help people make decisions.<br><br><em>Job Responsibilities<br><br></em><ul><li>Produce recurring reporting for senior leadership, including maintaining and updating Monthly Business Review (MBR) slides with company-level KPIs and narrative context (what changed, why it matters, and what to watch next).</li><li>Build, own, and continuously improve self-serve dashboards for organizations/teams (e.g., Philanthropy and cross-functional leaders), ensuring metrics are clearly defined, quality checked for data issues, well-documented, and trusted.</li><li>Respond to reporting requests from Philanthropy (including funder reporting), translating questions into clear requirements, pulling the right data, and delivering outputs on schedule.</li><li>Align on metric definitions, reconcile discrepancies, and partner with data/engineering where instrumentation or pipeline issues impact reporting.</li><li>Create lightweight analyses to add context to reporting (segmentation, comparisons over time, funnel summaries), and communicate findings in plain language.</li><li>Improve reporting workflows by templating, documenting processes, and automating repeatable tasks, while shifting toward building AI-powered, self-serve access via AI agents that can respond to stakeholder questions in real time.<br><br></li></ul><strong>What You Bring<br><br></strong><ul><li>A passion for Khan Academy’s mission and a desire to improve educational outcomes through better decision-making.</li><li>At least 2 years of experience in analytics, business intelligence, or a related role (internships/academic projects welcome).</li><li>Solid SQL skills (comfortable querying, joining tables, and validating results).</li><li>Experience building dashboards and visualizations in a BI tool (e.g., Looker, Tableau, Power BI).</li><li>Interest in or experience with AI tools (e.g., LLMs) and a willingness to learn how to build and iterate on AI-driven solutions (such as internal agents) to scale analytics with a strong sense of “what makes a dashboard actually useful.”</li><li>Comfort working with spreadsheets and slide decks to present metrics clearly and consistently.</li><li>Strong attention to detail and a healthy skepticism: you like validating numbers before sharing them widely.</li><li>Clear communication skills, especially with non-technical stakeholders, and the ability to explain definitions and caveats without making everyone’s eyes glaze over.</li><li>Ability to manage multiple requests, prioritize effectively, and meet deadlines for recurring reporting cycles.</li><li>Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.</li><li>Familiarity with Python or R is a plus (helpful for light automation or deeper analysis, but not required).</li><li>Prior experience in education, nonprofits, or funder-facing reporting is a plus.<br><br></li></ul><strong>Perks And Benefits<br><br></strong>We may be a non-profit, but we reward our talented team extremely well! We offer:<br><br><ul><li>Competitive salaries</li><li>Ample paid time off as needed – Your well-being is a priority</li><li>8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost</li><li>Remote-first culture - that caters to your time zone, with open flexibility as needed, at times</li><li>Generous parental leave</li><li>An exceptional team that trusts you and gives you the freedom to do your best</li><li>The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education</li><li>Opportunities to connect through affinity, ally, and social groups</li><li>And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life<br><br></li></ul>At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.<br><br>The compensation band for this role is $107,712 - $121,176 USD annually for candidates based in the United States and $145,552 - $163,746 CAD annually for candidates based in Canada. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data.<br><br><strong>More About Us<br><br></strong><ul><li>Sal’s TED talk from 2011</li><li>Sal’s TED talk from 2015</li><li>Sal's TED talk from 2023</li><li>Our team: http://www.khanacademy.org/about/the-team<br><br></li></ul><strong>Our Company Values<br><br></strong><strong>Live & breathe learners<br><br></strong>We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.<br><br><strong>Take a stand<br><br></strong>As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.<br><br><strong>Embrace diverse perspectives<br><br></strong>We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.<br><br><strong>Work responsibly and sustainably<br><br></strong>We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.<br><br><strong>Bring out the joy<br><br></strong>We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.<br><br><strong>Cultivate learning mindset<br><br></strong>We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.<br><br><strong>Deliver wow<br><br></strong>We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.<br><br><em>We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.<br><br></em><em>As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact </em><em>careers@khanacademy.org</em>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...