Coordinator - PT

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<p><strong>The Business</strong></p> <p>EXL’s Castle High Value and Risk Control divisions are the nation’s leading residential and commercial insurance survey providers. Castle High Value provides replacement cost estimating and loss prevention services on high value homes for personal lines insurance carriers, and is the recognized leader in the industry.  EXL Risk Control evaluates commercial businesses and their operations, documenting underwriting concerns and making recommendations for risk improvement.</p> <p>EXL delivers industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. <a href="https://www.exlservice.com/survey-and-risk-control" target="_blank" rel="nofollow">https://www.exlservice.com/survey-and-risk-control</a> </p> <p><strong>Why Apply?</strong></p> <ul> <li>Competitive pay and benefits, including paid sick leave</li> <li>Superb training program</li> <li>Work from home</li> <li>Flexible Work Hours </li> <li>Career advancement opportunities</li> <li>Tuition Reimbursement Program</li> <li>Excellent culture and team</li> </ul> <p><strong>Pay Details:</strong></p> <ul> <li><strong>Total compensation for this position is targeted at $13-$15 per hour.</strong>  The target total compensation consists of a base hourly wage plus performance-based incentive pay.  Incentive Pay is driven by productivity, turn-around time and quality, and is <i>not</i> <i>sales-based</i>. </li> </ul> <p>EXL is looking for motivated and self-directed individuals with excellent customer service skills to schedule appraisal appointments with insurance policyholders and help homeowners submit their own home photos through our <i>ASSIST</i> self-survey product.<strong>   All interested candidates are encouraged to submit their qualifications. </strong></p> <p>We provide a robust training program that ensures success and rapid integration with a top-notch team of customer service professionals. </p> <p>Come join the EXL Survey and Risk Control team!<br><br> For more information on benefits and what we offer please visit us at <a href="https://www.exlservice.com/us-careers-and-benefits" target="_blank" rel="nofollow">https://www.exlservice.com/us-careers-and-benefits</a></p> <p><strong>The Location</strong></p> <ul> <li>This is a remote position based out of your home office, requiring no travel. </li> </ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...